The facilitator for this course was excellent. Thank you.

I feel much better prepared and more confident to be able to deal with disagreements/differences of opinion/conflict situations, etc within the groups I facilitate.
The course content was well organised and provided a good balance of group dynamics theory and practical techniques. Attending the session on Zoom was very easy, time efficient and facilitated meeting people from other organisations which was interesting. The use of break out rooms gave ample opportunity for discussions in smaller groups. The facilitator was engaging, enthusiastic and listened well.