The obvious value in providing peer support, but the importance of being really clear from the outset what our objectives are, and managing expectations. The ‘Uncertainty’ section was particularly useful for me, as one of our biggest barriers has been encouraging people to engage in the first place. I now feel that I could use this model confidently to address this.
The content was really relevant and delivered in an engaging way, with opportunity and space for discussion. It’s almost as if the trainer knows how to perfectly facilitate a group
