Professional and personal boundaries are key to keeping service users, staff, and organisations, safe, effective, and professional. They help us to utilise our skills and experience in the most appropriate ways within our professional roles and ensure consistency of service and management of the expectations of service users. But what are boundaries, and what can make it difficult to maintain them?
Our workshop explores the various aspects of personal and professional boundaries in the workplace, using open discussion of our own boundaries, case studies of situations that can arise, and how we can manage the maintenance of boundaries through internal and external policies and personal accountability.
Our workshop includes:
· What professional and personal boundaries are and why we have them
· What can make it difficult to maintain boundaries
· Case studies that explore situations that can occur, and how we might apply effective boundary management
· Developing policies that support effective boundary management in your organisation
Who is it for?
This workshop is for staff and volunteers of voluntary, community, and social enterprises (VCSEs), health and social care organisations and non-profit organisations, especially those in public-facing supportive roles. Participants will benefit from having undertaken work with people who have exhibited challenging behaviour, but this is not essential, and this workshop can be delivered as an introduction to the theory of de-escalation. There will be a maximum of 15 participants per workshop to allow for meaningful engagement.
Registration
Please click “Get tickets” to register for this course. If you would like to be invoiced for payment, please contact us on 0117 955 5038 and we can arrange this for you.
If you would like to arrange a session specifically for your organisation or would like more information about this workshop or The Peer Partnership, please contact us on 0117 955 5038 or visit www.peerpartnership.org.
Some feedback from our participants
“The training was excellent – the perfect mix of relaxed and informal, accessible and personable with the confidence of experience, skills and knowledge. Our team really responded to the trainer’s style and everyone learnt a lot and thought about things differently as a result. It was also tailored to our specific circumstances and experiences which made it relatable and relevant and helped me translate that into new policies and procedures for our organisation.”
“It was the most useful training I’ve ever had in this role.”
“Excellent training. Some of the best I’ve been on for a long time.”
“Loved the discussions. I’ve got more understanding on how different team members feel about dealing with different visitors, and how to put boundaries in place.”
“I wasn’t looking forward to the training, but it was really engaging and I got a lot more from it than I expected. This is important training for anyone working directly with members of the public.”
For more information about this workshop or The Peer Partnership, please contact us on 0117 955 5038 or visit www.peerpartnership.org